Sales Operations Specialist

Who is Tech Electronics?

We provide systems and services that help our customers work smarter, feel safer, and collaborate more effectively. Tech Electronics is a technology services organization headquartered in St. Louis, Missouri with seven offices across the Midwest.

At Tech Electronics, we specialize in low voltage life safety and communication systems in the education, healthcare, construction, government, commercial-industrial, SMB, and worship industries. From fire alarm installation and testing to security cameras and video surveillance, our tailor-made solutions deliver connection and protection.

Why Tech Electronics?

At Tech Electronics, we pride ourselves on bringing a unique family atmosphere to an ever-evolving technology marketplace. We recognize that our people made us special when we opened our doors nearly 60 years ago, and they continue to do so today.

We prioritize giving motivated individuals opportunities to find their gifts, develop their talents, and live their lives to the fullest. If you're looking for a job that's more than just a job, our Tech family is waiting for you!

What's in it for you?

• Health, Vision & Dental Insurance on DAY ONE
• Company cell phone
• Paid Time Off & Accrued Personal Time
• Tuition Reimbursement
• Long term & Short-term disability
• Generous Holiday Schedule
• Relaxed Family Culture
• Teladoc, SurgeryPlus, & other medical benefits

POSITION OVERVIEW:

The Sales Operations Specialist is responsible for driving sales effectiveness through the execution and optimization of key sales operations processes. This position provides organizational and administrative support to our sales team to review, process, and maintain the quality of our database of contracts and customers. This individual will work collaboratively with the sales team, contract estimators, clients, and other sales operations team members to improve the customer experience and grow our business.

This role requires an individual with good analytical skills, strong attention to details and accuracy, and solid customer service skills. Knowledge and experience in sales onboarding and ongoing training is helpful. Experience in developing and administering sales productivity tools like Salesforce, Smartsheet, and Docusign is also helpful, but not required.

Sales Operations Specialist Duties and Responsibilities

• Develop, maintain and optimize sales operations processes such as order management, proposal generation, documentation management, etc.
• Collaborate with the sales team to understand their operational needs and help achieve their goals
• Develop strategies and tactics to maximize sales effectiveness and efficiency
• Analyze sales data to identify trends and opportunities and create reports to track progress and performance
• Utilize Salesforce CRM to develop and maintain accurate customer and sales records
• Evaluate sales automation tools that can enhance engagement and improve productivity.
• Create and manage sales documentation, including sales plans, SOPs and sales aids
• Assist with providing onboarding and ongoing training and support to sales personnel on processes and sales tools.

Sales Operations Specialist Requirements and Qualifications

• Bachelor's degree in Business Administration, or related field
• 3+ years of experience in sales operations or sales administration.
• Excellent interpersonal and communication skills
• Experience in CRM software, sales analytics tools, and Microsoft Office Suite a plus.
• Experienced in designing and delivering corporate training a plus.
• Strong analytical and problem-solving skills
• Able to work independently and as a part of a team
• Able to multitask and prioritize projects
• Able to work under pressure and meet deadlines

Current Openings for Sales Operations Specialist Jobs at Tech Electronics