Credit and Collections Managers

Who is Tech Electronics?

We provide systems and services that help our customers work smarter, feel safer, and collaborate more effectively. Tech Electronics is a technology services organization headquartered in St. Louis, Missouri with seven offices across the Midwest.

At Tech Electronics, we specialize in low voltage life safety and communication systems in the education, healthcare, construction, government, commercial-industrial, SMB, and worship industries. From fire alarm installation and testing to security cameras and video surveillance, our tailor-made solutions deliver connection and protection.

Why Tech Electronics?

At Tech Electronics, we pride ourselves on bringing a unique family atmosphere to an ever-evolving technology marketplace. We recognize that our people made us special when we opened our doors nearly 60 years ago, and they continue to do so today.

We prioritize giving motivated individuals opportunities to find their gifts, develop their talents, and live their lives to the fullest. If you're looking for a job that's more than just a job, our Tech family is waiting for you!

What's in it for you?

• Health, Vision, and Dental Insurance
• Paid Time Off & Accrued Personal Time
• Tuition Reimbursement
• Generous Holiday Schedule - 8 days annually
• Immense Growth Opportunities
• Relaxed Family Culture

POSITION OVERVIEW:

The Credit and Collections Manager plays a key role in the collection department by providing mentoring, motivation, strategy, and guidance to collections associates to ensure management of company risk associated with the timely collection of customer balances.

FUNCTIONS OF THE JOB:

• Provide statistics, data analysis, and reports on the progress of the collection department and report out to senior management
• Build and maintain effective working relationships with colleagues, peers, and customers.
• Customer interaction, including calls, emails, meetings and collaborative meetings with the sales and operations departments
• Resolve disputes and customer service issues and handle customer complaints professionally
• Negotiate payment arrangements with customers
• Company-wide collaboration in solving collections issues through root cause analysis and leading upstream process improvement initiatives
• Set payment collection goals and targets for the department and provide leadership to achieve these goals
• Maintain accurate records
• Identify opportunities for system enhancements that will improve collection performance

POSITION QUALIFICATION REQUIREMENTS:

Education: Bachelor's degree in business administration, accounting, or finance

Experience: 5+ years of relevant collections or accounting experience

Current Openings for Credit and Collections Managers Jobs at Tech Electronics