Business Systems Analyst

POSITION OVERVIEW 

The Business Systems Analyst assists the organization in delivering tangible business results that are focused, time bound and goal oriented.  The position implements organizational change initiatives under the direction of the Director of Organizational Development which ensure user adoption of technology and process. Implementation strategies may consist of help desk support, training, systems testing, business analysis, system design, project management, evaluation, reporting, and other system improvement methods. 

Essential Functions

• Conducts end user and system administrative training as required to ensure proper system performance, operation, and system results.
• Acts as a change agent to ensure proper system operation using a variety of interventions and methods.
• Conducts end user help desk support. Trouble shoots, documents, resolves and/or escalates issues.
• Designs system enhancements by collecting, documenting, and analyzing business requirements; constructs charts and diagrams to document system design; studies system capabilities; writes specifications.
• Facilitates, documents, and responds to continual improvement sessions with users to gather recommendations on continual improvement initiatives.
• Improves systems by studying current practices and designing modifications.
• Maintains a library of design documentation, user manuals, and technical reference guides in order to facilitate training, document design and assist in trouble shooting system operation.
• Implements projects using established project management methodologies and systems.
• Maintains system protocols by writing and updating procedures, training guides, and system manuals.
• Conducts end to end system testing on new technologies to ensure performance standards are met.
• Plans and coordinates activities to ensure the project scope and objectives are accomplished within prescribed time frame and funding parameters.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; and attending to employee development plans.
• Maintains a favorable working relationship with all employees and managers to promote a cooperative and harmonious working environment in order to facilitate positive employee morale, productivity and continued improvement.

Secondary Functions

• Accomplishes all tasks as appropriately assigned or requested

QUALIFICATION REQUIREMENTS 

         Education:

• Bachelor's Degree (BA) preferably in Business, Technical or related discipline or equivalent work experience.

         Experience:

• Two years' experience in a technical training, analyst, project management, change management, or performance management role.
• Preferred but not required: Two years' experience working in the Systems Development Life Cycle (SDLC)

         License(s)/Certification(s) Required:

• Valid state Driver's License
• Must maintain Automobile Liability Insurance with minimum limits of:
  • $100,000 each person
  • $300,000 each accident
  • $100,000 property damage

         Travel Required: 10%

Current Openings for Business Systems Analyst Jobs at Tech Electronics